The Internet Solutions (IS) Global Service Centre (GSC) was recognised as a top industry performer at the recent Business Process enabling South Africa (BPeSA) awards ceremony, receiving the award for the Best SA Customer Service Centre in Gauteng.
The GSC is a dynamic and interactive contact centre located at The Campus, in Johannesburg, which serves all South African and African IS clients. Operating 24 hours a day, the GSC aims to attend to all IS client needs with the most efficient and effective level of service. The GSC fields 17 000 inbound telephone calls, 40 000 service requests and averages 15 000 successful network generated events on a monthly basis.
Internet Solutions’ Global Service Centre recognised as top contact centre
September 6th, 2011 | adminAfrican Communications Market : Onward and upward (Research Report Vol 2 No.1 2009)
December 1st, 2009 | adminThis is an update to the Convergence Partners report entitled “African Telecommunications Market: Last Frontier For Growth” (Vol.1 No.1 of 2007) (“Report 1″).
Intelsat, Convergence Partners form New Dawn joint venture to grow Africa’s telecommunications infrastructure
December 9th, 2008 | adminAfrican Satellite Program will Launch Intelsat New Dawn by Late 2010
Investment in SEACOM
November 14th, 2007 | adminSEACOM Closes Financing, Starts Full Construction of Undersea Fiber Optic Cable



